HOW DOES THIS WORK?

I encourage you to contact me before purchasing so we can discuss exactly what you are looking for. You may decide on a different size or type of portrait after going over more detailed options and customizations. 

We will discuss everything from the story of the pet and how it has impacted your life to size, shape, which photos make for the perfect portrait, and any other considerations involved in creating this piece of art. 

 

HELP CENTER

The Answers You Seek

WHAT IS THE TURNAROUND TIME?

It typically takes 3 weeks between the order date and shipping date. Quick communication and replies between you and I will expedite the process.

Please contact me with any questions or concerns if you need an expedited portrait. We can make it work!

WHAT IS YOUR RETURN POLICY?

A full refund can be issued for 14 days after the order date. A partial refund of 75% can be issued after 14 days.


You will have the opportunity to approve the final product before it is shipped. Therefore, NO REFUND will be issued after the order has been finalized and shipped. Only extraordinary circumstances will be considered for full refunds post final approval and shipping date.

DO YOU SHIP INTERNATIONALLY?

Currently I only ship within the United State, Alaska, and Hawaii.

 

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